TORONTO—November 3, 2011— ACIS Consulting Inc., one of the most experienced Microsoft FAST Enterprise Search technology developers and systems integrators, along with Tenzing Managed IT Services, a leading provider of hosting solutions for Software-as-a-Service (SaaS) and Ecommerce clients,have announced a partnership to deliver cloud-based Enterprise Search as a Service (ESaaS). ESaaS is a complete, end-to-end search solution and services package that includes a cloud-based IT infrastructure, a highly advanced enterprise search platform, with professional consulting and management services to tie them together.
Enterprises that manage and deliver large volumes of web content to thousands of clients understand that search is a critical application. It serves as a primary tool for quickly connecting customers with the information they are looking for. As content volumes continue to grow at exponential rates, maintaining an optimally configured search service becomes very complex and expensive; a task that requires search engine experts to continually monitor, tune and adapt to the changing environment. ESaaS provides companies with access to highly specialized enterprise search experts as a shared resource.
“This ESaaS service offering is intended to meet the needs of customers who are looking to reduce the total cost of their enterprise search service while, at the same time, improving customer satisfaction and retention rates by providing an improved search experience,” says Brian Shepard, Tenzing’s Founder and CEO.
“Many enterprise search owners are starting to ‘think outside the box’ by looking to cloud computing as a possible cost-cutting and process streamlining opportunity. We are definitely seeing a growing interest in this area,” adds Efrem Habteselassie, Principal at ACIS Consulting. “Although we agree that leveraging cloud computing technologies can result in cost savings in many cases, we believe that more significant ROI benefits can be gained by properly leveraging the enterprise search technology to efficiently connect people with the information they need. This is why we are launching this ESaaS service offering in tandem with Tenzing. By combining the benefits associated with cloud computing with our world-class experts, together we can offer the first complete Enterprise Search as a Service package.”
Large organizations with multiple website properties and trade associations that need to provide a single point of access for searching the entire online content of their membership are particularly well suited to take advantage of ESaaS.
More information about ESaaS is available at www.acisconsulting.com, where visitors can download a complementary whitepaper entitled, “Enterprise Search as a Cloud Service, Opportunities for Cutting Costs While Improving Search Quality.”
About ACIS Consulting:
ACIS Consulting Inc. is an Enterprise Search Systems Integration and Knowledge Discovery Technology Management company that was established in 1992 with its head office in Toronto, Canada. ACIS is a reseller and systems integrator that specializes in the FAST Enterprise Search family of products from Microsoft. ACIS has been developing FAST Enterprise Search Platform solutions since 2003, helping to deliver advanced search solutions to major customers such as New York Times, McGraw-Hill Publications, Ontario Government, Canwest Global Communications, etc. For more information, please visit www.acisconsulting.com.
About Tenzing Managed IT Services
Founded in 1998, Tenzing is a managed hosting company trusted by leading Software-as-a-Service (SaaS) and Ecommerce partners to deliver business-critical applications to some of the world’s largest companies and most recognizable brands. Tenzing’s mission-critical hosting infrastructure, mature ITIL) best-practices, and comprehensive application-level Service Level Agreements (SLAs), enable the reliable, secure, and scalable delivery of complex SaaS and Ecommerce applications. Tenzing is ISO 27001 and SAS 70 Type II certified with data centres in Toronto, Kelowna and Vancouver. To learn more, please visit www.tenzing.com.
For further information, please contact:
Lizanne McReelis, Echo Communications (for Tenzing),647-438-5414, lizanne@echo-communications.com
Efrem Habteselassie, ACIS Consulting, (416) 269-9994, efremh@acisconsulting.com
